603 E 3rd St, Rio Grande City, TX Se habla español In person and online in Texas
Counseling Era

FAQ

Frequently asked questions


Answers to the most common questions before starting therapy. If you have another general question, send me an email.

What is the first session like?

It is a 60-minute session to get to know each other. We talk about what brings you to therapy, your story and what you would like to achieve. From there we create a plan together, at your pace.

Do you accept my insurance?

I accept many insurance plans through Grow Therapy, Rula and Headway. On the Insurance and fees page you can look up your insurer and book directly.

How much does it cost without insurance?

Private pay is $85 per 60-minute session. You can pay by card through Grow Therapy, or in cash at in-person sessions at the office.

Do you offer online therapy?

Yes. Video sessions take place on secure, HIPAA-compliant platforms. All you need is a phone, tablet or computer with internet and a private space.

Can I have online sessions if I don't live in Texas?

My license is from the state of Texas, so online sessions are only for people who are located in Texas at the time of the session.

Is what I share in therapy confidential?

Yes. What you share in therapy is confidential and protected by HIPAA and professional ethics. The exceptions are those required by law, for example if there is a risk of harm to you or someone else, or suspected abuse of a child or older adult. We go over this in the first session.

Who do you work with?

I offer individual therapy for children from age 6, teenagers, adults and older adults.

What languages do you offer therapy in?

Spanish and English. Many people feel more comfortable talking about emotions in their own language, and you can also mix both.

Do you prescribe medication?

No. As a professional counselor I work with talk therapy. If it would help you, I can suggest when to consult a doctor or psychiatrist.

How long does therapy last?

It depends on each person and their goals. At first, sessions are usually weekly or every other week, and we review your progress together regularly.

What if I need to cancel or reschedule?

You can cancel or reschedule from the platform where you booked. Each platform has its own cancellation policy, which you will see when you book.

What should I do if I am in a crisis?

This website and email are not for emergencies. If you are in danger, call 911. You can also call or text 988, the Suicide & Crisis Lifeline, available 24/7 with Spanish-speaking counselors.

Another general question? maria@counselingera.com · For general questions. Please don't include health information in your email.